How do I get my parents to agree to working with LifeLinks?

The first step is understanding what a difficult – and even frightening – time this is in your loved one’s life. There are few scarier things than feeling like you’re losing control or that your independence is being taken away.

When you talk to your parent or partner about the services LifeLinks will be providing, be sure to be honest about why it’s time for us to get involved. Assure them that your goal – and our goal – is to preserve their dignity and independence for as long as possible. Also, since many seniors are afraid their children will leave them or neglect them in their later years, reinforce that you love them and that it’s this care and concern leading you to secure LifeLinks’ services.

Lastly, tell your loved one that LifeLinks is going to enable you to return to your proper role as spouse, partner, child, or friend – not the compliance officer, nurse, or shuttle driver.

These are general guidelines, but if you have a unique situation or concern, we encourage you to contact us to get the help you need.


Is my family information kept confidential?

LifeLinks is bound by the same strict privacy laws as any doctor, hospital, or nurse. Every piece of relevant health information we receive from you or your loved one has to be acquired, stored, and used according to The Health Insurance Portability and Accountability Act. As such, we release only the information necessary for our client to get the care and services they need.

Legally, we are bound by law to report any incidences of abuse, neglect, or exploitation to the authorities. 

What does a care manager do for me or my loved one on a regular basis?

A LifeLinks Care Manager is your guide through the aging process. How this looks for you and your family on a daily, weekly, or monthly basis depends on your individual situation. It could mean they help manage your loved one’s prescriptions daily, transport them to and from doctor’s appointments weekly, communicating the results of all appointments to you, or observing their mental and physical condition on a daily basis.  In short, it looks exactly like whatever you need it to look like. That’s why our first free consultation and in-person meeting is so critical – so you only get the services you really need. Call us at our Raleigh or Nashville location to set up that first free, no-obligation consultation.

If my loved one lives in an assisted living facility, why would I need LifeLinks?

While some assisted living facilities do offer similar services as LifeLinks, no one will be able to match the level of detailed, individualized planning and customized, coordinated care we offer. Additionally, many assisted living facilities do not manage any care for their residents outside of their own building, making our services critical. Working with LifeLinks is the best way to make sure your senior living in an assisted living facility is receiving the level of care they deserve.

What is an Aging Life Care™ Specialist?

An Aging Life Care™ Specialist is someone who has received certification through the Aging Life Care™ Association, a group dedicated to both elevating and standardizing care for American seniors. They do this through promoting education, professional development, and the highest ethical standards. Every single LifeLinks Care Manager is a certified Aging Life Care™ Specialist.

How do I know if my aging loved one needs help?

Many seniors, or those with an ongoing illness, are hesitant to ask for help. This could be because they don’t want to be a burden or because they’re afraid of losing their independence. Some will even go to great lengths to conceal their issues. If this goes on too long, it can end tragically, with a stroke, serious fall, or worse. This usually acts as a wakeup call for the family. But there are warning signs that can indicate it’s time to get your loved one help before something dire occurs:

  • Change in appetite
  • Frequent falls, with or without injury
  • Significant weight loss or gain
  • Difficulty performing routine activities of daily living
  • Problems coordinating medical care
  • Regular emergency room or hospital visits
  • Failure to take medications as prescribed
  • Confusion, forgetfulness, anxiety, or depression
  • Refusal to bathe, wash clothing, or clean the house
  • Problems paying bills or completing paperwork
  • Alcohol or drug abuse
  • Isolation or refusal to leave the house
  • Deteriorating relationships with others
  • Calls frequently about the same issues

Additional resources on this topic:



When it’s time to find help, where do I begin?

In short, start with LifeLinks!

We know this is probably your first experience caring for an older loved one. It’s completely normal to feel overwhelmed when you first realize you need help. Turn to LifeLinks, and we will ease your burden and set you on a path toward better care. Call us at 615-595-8929 (Tennessee) or 919-781-5979 (North Carolina). We can help you – whether you’re right in the middle of a crisis, or you just want to begin the research process. There is no cost or obligation for that first call.